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AAA Gives Rizzoli's Automotive Highest Marks for Customer Satisfaction

FOR IMMEDIATE RELEASE

March 15, 2010
Contacts: Kyle Rizzoli, General Manager, (805) 541-1082

Family-Run Auto Shops Receive 100% on Annual Evaluation

SAN LUIS OBISPO, CA—Emphasizing quality customer care for three generations, Rizzoli’s Automotive scores consistently high marks on the American Automobile Association’s (AAA) annual customer satisfaction evaluation. For 2010, the longstanding family-run business scored 100% in both their San Luis Obispo and Santa Maria locations.

“AAA holds their approved auto repair facilities to very high standards and continually screens and monitors them to assure all criteria are met,” said Rizzoli’s General Manager Kyle Rizzoli. “So we are really proud to have received such high marks from this respected organization.”

In the most recent survey, respondents were asked to evaluate customer service, professionalism in solving problems, accuracy of estimates, service completion on promised date, and customer loyalty. From those who responded to the survey, Rizzoli’s shops each received 100% in all areas.

Now in its third generation of family ownership, Rizzoli’s Automotive has won several awards for excellence in quality of work and customer loyalty. They service all makes and models, with shops located at 2584 Victoria Lane in San Luis Obispo and 1149 W. Tama Lane off Skyway Drive in Santa Maria. Call 541-1082 for more information, or log onto www.rizzolisautomotive.com.